Dude, Where’s Our Salsa?

July 20, 2011 By Mike Griffin 33 Comments

Forgive the facetious nod to a funny film featuring a facile former TV star, but Garden Fresh fare keeps turning up in more and more remote places, far afield of our fabulous factory in fashionable Ferndale, Michigan. For instance, our salsa could recently be found in Costco stores in—of all places—faraway South Korea!

Last fall, Sam’s Clubs fostered fans of our Margaritaville-branded fare at their facilities in family-friendly Puerto Rico. And far-fetched though it may seem, soon salsa aficionados will be able to find us in Europe as far north as some facelessly frigid Finnish fjord!

By fiat, we’ve decided to challenge our fanatical followers and salsa fiends who are feeling unfettered to send us a fanciful pic of their favorite Garden Fresh product taken wherever they find it feasible, be it friendly Fargo, feverish Florida, or as far south as the Falkland Islands—the farther the better.

There’ll be no fee for your effort—financial rewards will be few and far between—but those fine fellows and fellowettes that further this cause by forwarding a photo will receive our heartfelt and fervent felicitations. So, fire away firm believers. Just don’t fiddle with it in Photoshop before you fork it over.

Click here to submit your photo.

Filed Under: Dude, Where's Our Salsa, Miscellaneous Musings

About Mike Griffin

Patricia

He’s in Disneyworld.

http://www.gardenfreshsalsa.com Melissa Bihl

Hello, Patricia!! You’re so close! Joseph is at the University of Tampa in Florida, about an hour from our beloved Disney World. He had fun taking shots of our salsa around campus.

Anonymous

I enjoy alliteration as much as the next person, but I was really just hoping to find out what stores carry your salsa. I just moved to Connecticut and can’t find it anywhere.u00a0

Melissa Bihl

Hello and thank you for the comment. Garden Fresh is available at Costco in Connecticut. You can use the following store locator (a work in progress) to look up store locations: http://extranet.gardenfreshsalsa.com/locator/. Let us know if we can help you further. Have a great day!
http://www.gardenfreshsalsa.com Melissa Bihl

Hello and thanks for contacting us. Currently, Garden Fresh is only available at Costco in Connecticut. Hopefully we’ll expand to other stores in the state. Who are your favorite grocers in Connecticut?

JEnny hohlstein

I’m a regular purchaser of your sweet onion mild salsa. However the last 2 times in the month of october that I purchased it I also experienced the after taste tasting like someone had poured selzer water in the salsa. Is this something new that you didn’t do in the past or is it just a bad batch? If this is something new you do, I will no longer be purchasing your product.

http://www.gardenfreshsalsa.com Melissa Bihl

Hello, Jenny.

Thank you for contacting us. First of all, I’m sorry to hear your recent purchase of Sweet Onion salsa did not meet your expectations. The taste you’re explaining sounds like that of fermented salsa. We go to great lengths to ensure our products reach your favorite grocer with the full freshness and award winning taste Garden Fresh is known for. We never want to disappoint a fan.

Carol Bahri in our Customer Service Department looks forward to providing you with exceptional customer service. Please contact her via email at info@gardenfreshsalsa.com or via phone at 866.725-7239. She is eager to remedy the issue and send you a refund of your purchase. We’re interested in learning which store you purchased the salsa from as well as other pertinent information. Our Quality Team will use this data Carol from your purchase to determine what caused the salsa to spoil pre-maturely. Because our products are all natural, our commitment to food safety and quality is all encompassing. The following link explains the initiatives we’ve undertaken to provide our customers with safe, quality food: http://www.gardenfreshsalsa.com/html/foodSafety.html.

Thanks, Jenny. Again, please accept my apologies for any inconvenience or trouble this may have caused you. We hope you’ll consider us again because your business is important to us. Our passion is to create raving fans and to provide exceptional customer service. We hope our Sweet Onion salsa will make another appearance at the dinner table. Sincerely, Melissa Bihl

Gretchen

I found your Chipotle Dip at Kroger and became instantly addicted. I have turned my family and friends on to it also and they love it. Kroger has discontinued carrying it so i was curious if I can purchase it somewhere else. I live in Kingston Tennessee.

Melissa Bihl

Hello, Gretchen and thanks for the awesome comment! Garden Fresh is available at Bi-Lo, Costco, Harris Teeter, Publix, and Wild Oats Market. The Chipotle Dip may be at some of these stores. You can speak with the Deli Manager at your Kroger store and request that they order the Chipotle Dip from their Shelbyville warehouse. I hope that helps! Let me know if I can assist you further. Thanks, again!! Happy snacking!
http://www.gardenfreshsalsa.com Melissa Bihl

Hello, Gretchen. Glad you love the Chipotle Dip! You can ask the deli manager at Kroger if they could order some for you from their Shelbyville warehouse. Otherwise, Garden Fresh is available at Bi-Lo, Costco, Harris Teeter, Publix, and Wild Oats Market. Enjoy!

Anonymous

Do you know which stores in Fayetteville, NC sell your salsa? My favorite is sweet onion. I bought in the kroger stores in OH. The mango peach is great too and I can’t wait to try the peach pineapple since I haven’t seen that one before’ Thanks

http://www.gardenfreshsalsa.com Melissa Bihl

Hello, hello!! We are available at Harris Teeter and the Fresh Market. You can contact your closest store and ask what varieties they have available. You can check out our store locater here which includes addresses and phone numbers: http://extranet.gardenfreshsalsa.com/locator/. Hope that helps!! Enjoy!

http://pulse.yahoo.com/_XORLWNNY25XDBTCYDMIISIIEQA Kevin

please expand to stop n shop in connecticut, I eat a jar a day if it was here.

http://www.gardenfreshsalsa.com Melissa Bihl

Thanks, Kevin!! I’ll forward your suggestions to our Sales Team. Glad to hear you love our products!

http://pulse.yahoo.com/_3Y66H34CM6FKQOJGM2757LSXHA joy

Where can I find you spinach artichoke dip in Las Vegas? Thanks

http://www.gardenfreshsalsa.com Melissa Bihl

Hello, Joy. Garden Fresh products are available in Smith’s in the Las Vegas area. Have a great day!

http://www.facebook.com/people/Melissa-Sheridan-Crain/1358901007 Melissa Sheridan Crain

Winn Dixie in Bogalusa, Louisiana was carrying your Jack’s Special Salsa. I haven’t been able to get it there lately. Please tell me they are still going to carry it, I will surely die if not. I know we alone go through two tubs a week.

http://www.gardenfreshsalsa.com Melissa Bihl

Hello, Melissa!! Love, love, love your comment “I will surely die if not…” LOL. Great news: they still carry our salsa. Perhaps the store ran out. Let us know if we can help you further and thanks for the feedback!! Happy holidays!

http://www.facebook.com/profile.php?id=1052101601 Gina Pirrone

Did you guys stop making the Artichoke jalapeno Garlic dip? I can’t find it anywhere. Center Line MI

http://www.gardenfreshsalsa.com Melissa Bihl

Hello, Gina and thanks for the note. We still make the Artichoke Jalapeño Garlic dip. Try Meijer or Kroger. Both retailers carry that product. Let us know if we can help further. Happy snacking!

http://www.gardenfreshsalsa.com Melissa Bihl

Hello, Randy and Gina. Our Sales Team’s contacting the store. We’ll let you know as soon as we hear back. Unfortunately, we don’t sell our products online because of the cost of shipping. We’ll keep you posted on the status. Thank you for reaching out to us. Talk to you soon!
http://www.facebook.com/kh3ops Gabriel Mimeault

I’ve discovered your Incredible Salsa in Costco ( i’m in Montreal, Quebec), but i can’t found some anymore. They’re now selling your Guacamole instead I’m doing salsa for years now, and your’s is the best I’ve ever tried.
Could you please work harder to make sure we could have access to your Salsa??!!!??
Oh, and by the way, congratulations to received the prize of the best Salsa in North America ( no wonder why!!)

http://www.gardenfreshsalsa.com Melissa Bihl

Hello, Gabriel. I have my sales team in Canada checkin on it. Where is the store located?

http://www.facebook.com/kh3ops Gabriel Mimeault

I tried the Costco of Lachenaie and the Costco of Anjou.

Thanks!!

Oh, ad if you need to increase your sales team in Canada, I’m here to help you develop your market share, with over 12 years in sales management….!!

Have a great week!!!

http://www.gardenfreshsalsa.com Melissa Bihl

Thanks, Gabriel!! I’m glad you found it! I’ll pass along your credentials to our Canadian Team. Thanks, again and have a great day!

http://www.facebook.com/people/Allyson-Laney-Berry/100000164884433 Allyson Laney-Berry

We’re about to pull our hair out (what little is left) We are hooked on your Jack’s Special Salsa, but our Costco in Poway CA quit carrying it several months ago. We were hoping they were just out, but it has not come back for about 6 to 9 months now. HELP – where else in San Diego County can we get your salsa – anywhere in the county – no distance is too far.

http://www.gardenfreshsalsa.com Melissa Bihl

Hey, Allyson. Costco replaced the Jack’s Special Salsa with Jack’s Cantina Style Salsa. They’re very similar. The major difference between the two is the Cantina Style has no added sugar. Let me know if you can’t find it in your store. Thanks for the connecting with us!

http://www.facebook.com/profile.php?id=686370061 Rino Lampasona

I was able to buy the salsa chips (Amazing chips) in Costco (Canada), but I dont find the Salsa
Is there a place in Montreal Canada tjhat sales the salsa

Northern Neighbor

http://www.gardenfreshsalsa.com Melissa Bihl

Hello, Rino and thanks for your awesome feedback!! Loblaws carries our salsa. Do you have a Loblaws near you?

http://www.gardenfreshsalsa.com Melissa Bihl

Hello and thanks for stopping by!! Sadly, the hot salsas were discontinued in the stores in your area. Not enough hotheads, I guess What some of our fiery fans do when they want that extra kick is to chop up their favorite hot peppers (habaneros, jalapenos, ghost peppers) and throw em in their favorite flavor. Hope that helps. Take care!
Peterisland1

Glad your not a cook for me !!
Jhohlstein79

The same thing has happened to me the last 2 times I bought it!
http://www.gardenfreshsalsa.com Melissa Bihl

Thank you for contacting Garden Fresh. I’m sorry to learn that you had a less than satisfactory experience with a recent purchase of one of our products. The taste you describe sounds like the salsa had spoiled. We take great efforts to ensure our products reach your favorite grocer with the full freshness Garden Fresh is known for.

Our Quality Team, including Brian Allen & Diane Spiller, work hard to provide a safe, high-quality and delicious experience for you. It’s in our DNA. Our dedication to quality and food safety is evident in several programs we’ve employed including our Safe Quality Food certification we received last year. You can read more about these initiatives here: http://www.gardenfreshsalsa.com/html/foodSafety.html.

I share this with you because I want you to know we take quality and food safety seriously. We also take customer service seriously. And that’s why we take great efforts to provide exceptional customer service.

I spoke to our Customer Service Team about your comment. Carol is eager to speak with you further to provide you with exceptional customer service. You can contact her via email at info@gardenfreshsalsa.com or via phone at 866.725-7239. We’re interested in learning which Bi Lo you purchased the salsa from and the expiration date and product code on the container. Our Quality Team will use this data to determine what caused the salsa to spoil pre-maturely.

Thanks again for contacting us. Please accept my sincerest apologies for the less than stellar experience you endured. We hope you will give us another chance. We never like to disappoint a fan and your business is important to us. We look forward to speaking with you further.

Sincerely, Melissa Bihl